Question 1

Do you offer payment plans?

Accepted Answer

Yes, we do accept payment installments for people who are working on a budget but still want to get quality work.

Question 2

How do you accept payments?

Accepted Answer

We take Cashapp, Paypal, Zelle and Square. We accept all major credit & debit cards.

Question 3

How many revisions can I get on my designs ordered?

Accepted Answer

You ONLY GET 3 minor revisions to designs then anything more would be an additional fee. We do consider the kind of designs ordered & we are typically clear from the beginning of what that procedure will be with revisions. If there are any changes to the initial agreement, there will be an additional fee for these changes.

Question 4

Is the turn around time long for projects?

Accepted Answer

Each project is different, so we adjust the timeline to be tailored to the clients needs as well how quickly we receive the information needed from the client. Taking all these things into consideration determines the delievery of a final project to the client.

Question 5

Can I get a refund if I am dissatisfied with my final delivery?

Accepted Answer

Your deposit gets us to begin your project, if you have made a payment in full and you do not like the work completed we cannot grant a refund but we can provide revisions or we can provide you with a company credit where the designer & yourself can come up with an reasonable agreement on another service. These are the ONLY two options in this circumstance. The only way a refund is granted is if no work is complete on the behalf of the client at all.

Question 6

Can I get a refund on my deposit?

Accepted Answer

All deposits are non-refundable.

Question 7

Can I get an refund on a special?

Accepted Answer

A special is already at a discounted rate. At no times do special deals get refunds. All sales are final.

Question 8

Do you offer training or classes on designs?

Accepted Answer

We will be offering classes very soon to help entrepreneurs, students, youth or anyone willing to learn about branding & technology.

Question 9

Do you all offering printing services? Is the listed on your pricing guide?

Accepted Answer

Yes, we do offer all printing of any kind. No, it is not listed in our pricing guide for each order is different in quanitity and we base our pricing on just that. If you are interested in this service, contact us at royaltydesignspro@gmail.com.